There’s a lot going on at Staples, and our wide variety of roles means your career can change and grow in many ways. To help you along, we’ll give you training, and you’ll have plenty of opportunities to learn from your colleagues. Then, most importantly, you’ll put this new found knowledge into practice every day – so as your skills develop, your responsibilities can grow.
We empower our associates to make suggestions, take ownership of their roles, and shape their own development. All we ask you bring to the table is ambition and energy, plus the commitment to doing the very best job you can.
We operate in different business areas in different countries, so check Where we are to see the opportunities in your part of the world.
Whether you’re at the start of your sales career or looking to develop further, Staples (and our many associated businesses) have plenty to offer - in retail sales, Business-to-Business sales and telesales, the focus is always on making every customer’s workday easier.
Across Business-to-Business and eCommerce, dedicated Account Managers, Business-to-Business Sales and Business Development Executives make building trusted relationships with customers the #1 priority. Once they’ve done this, they’re able to offer customised programmes and pricing and provide a complete office solution.... More
Our business began with one humble store, and we’ve never lost sight of our founder’s vision. Today, go to any Staples store and you’ll find people who are passionate about our products, services and just about everything else our customers need. Our store associates are constantly helping build our brand and shape our easy customer experience.... More
Our Distribution associates ensure that all our products are shipped and delivered to the right people at the right time. By working closely with our Merchandising and Distribution teams, the Supply Chain team keeps our inventory within budget. They also specialise in minimising the risk of discontinued stock and the end-to-end supply cost, which makes us just as happy as our customers.... More
Our IT teams work to maintain and upgrade systems that keep our customers from Beijing to Boston smiling. More than 400 Technicians, 500 Application Developers and 1,000 additional technically-minded experts keep us up-to-date. Whether they’re building mobile applications or implementing the latest cutting-edge technology in our supply chain, they act as true business partners, taking decisions and driving results.
Did you know our eCommerce team put us among The Internet Retailer’s “Hot 100 Retail Websites”? We also have our eCommerce team to thank for being named the “Top Mobile Web Site” for 2011 by Mobile Commerce Daily. Operating in over 26 countries, our goal is to make Staples a leading multichannel eCommerce company across the globe.
In our call centres you’ll find hundreds of smart, friendly Customer Service associates waiting on the end of the line, all trained to ensure they meet or exceed customer expectations. With advanced technology at their fingertips and the support of our national purchasing and distribution centres, they’re able to wow every customer every time.
Focused on building our brand across every channel, our Marketing experts do everything from customer research to targeted advertising plans. They also define our easy in store and Web experiences by developing helpful, intuitive signage and marketing materials. And our Creative teams bring the Staples® brand to life through Web banners, radio advertising, direct mail and much, much more.
While our associates are busy taking care of our customers, our Human Resources teams are taking care of them. They’re committed to making Staples one of the world’s best places to work by providing the right support, great benefit programmes, top-notch educational programming and an outstanding culture. And they do a great job. Just ask a Staples associate.
Like crunching numbers? So do we. Our dedicated team of finance experts includes Planners, Analysts and Accountants, and associates in Payroll, Accounts Payable and Accounts Receivable. They’re the people that help keep Staples productive, efficient and fiscally strong.
Merchandising Operations manages the pricing structure for our products and plans for our seasonal promotions, ensuring they’re as easy to implement as possible. Once they’ve planned the layout and space assigned to products in store and online, it’s over to the Category teams who choose the best products and services to sell to our customers. Yes, that’s how you got your favourite pen.
Our Strategy team’s managers come from some of the leading business schools and have a wealth of experience with top-tier consulting companies - which means they’re well equipped to work on a mix of corporate and business unit projects in a fast-paced, highly collaborative environment. And because we view the Strategy team as a pipeline for management, many Strategy associates make the leap to other exciting roles at Staples.
In addition to our main Global Hiring areas, we also have several other functions that we recruit for as the need arises, including Administration, Internships, Legal, Loss Prevention, Operations, Project Management/Process Excellence, Quality and Real Estate.
I was just starting my family when I was offered a position with Staples. I wanted a stable company, and Staples had a great reputation as a strong organisation with good people. Today I can look back and know I definitely made the right decision.
I’ve not only seen my own career progress in leaps and bounds, but those of the team I support, too. In the past two years alone I’ve promoted two Sales Managers and a General Manager from my store. There are countless other examples of how Staples continuously rewards and promotes those who achieve results. Because the more leaders we have, the stronger we’ll become.
In 2010 I was recognised for my exemplary retail scorecard. I’ve never been prouder then when I was whisked away to Jamaica for a trip to the President’s club to be honoured in front of some of the most senior people in Staples and, most importantly, my wife.
After what I’ve experienced at Staples, I shoot for amazing every day. And when I look at all we’ve accomplished over the last 15 years, plus the current talent we have within the company, I really do believe anything is possible.
I’ve worked my way up from an associate Buyer to Director of the Staples Brand Group, and along the way I’ve pursued my MBA and raised three kids. Now I’m all set to build our presence in the international markets. We’re working closely with stakeholders around the world to ensure we are globally consistent. I love what I’m doing now and it’s very exciting to be making the Staples vision happen.
My career’s come full circle. I started in Contract Finance as a Senior Analyst but then took a break to explore Corporate Finance and Pricing. Both were invaluable experiences and helped me appreciate the sheer scale of Staples and how all the pieces fit together. Now I’m back in Contract Finance — and leading the team.
I’m incredibly proud that I’ve built my career by leveraging prior experiences. Applying lessons I’ve learned in the past to new settings has allowed me to take on new assignments so that I can continue to learn.
Staples has a culture of winning, which makes working here fun. We take care of each other and we act with ethics and integrity. After all, it’s only by doing this that we can get all the little things right so we can realise our vision of the easy customer experience.
Back in 2003 I joined Staples because I wanted to be part of an industry-leading, growing company with strong roots in entrepreneurialism. Over the years they’ve not only met these expectations, but have thrown in more than a few surprises along the way. That’s what I love about Staples — there are always nice surprises to look forward to.
My own career path has been driven by my interest in continuously learning, the cross-function nature of my various jobs and the guidance of my mentors. As I’ve developed, I’ve taken on a supportive role myself. In fact, my biggest achievement has been the growth of the people I manage.
A lot has changed in my own life over the years. I’m now married with two children so I can fully appreciate Staples’ supportive environment. My managers make me feel good about being a working mum and, as such, I’m confident that I can be successful, both professionally and personally.
I grew up near Staples’ first store in the Boston area, and I’m still amazed at how large we’ve become in such a short space of time. As we grow, it’s our associates who are critical to our success, and by managing Internal Communications for Staples Europe, I make sure everyone stays connected.
My various roles have all been rooted in my passion for communications, but each one has given me a chance to work with different people and projects. I have always found that Staples encourages associates to explore opportunities in different areas of the business. And to anyone who’d like to join, I’d tell them to think beyond the job they’re applying for, because there are plenty of paths to explore.
My best Staples memory? Without a doubt it was when I was running the Boston Marathon, and looked up to see my fellow Marketing team cheering me on with Easy Button signs.
When I joined Staples, I had just graduated and wanted a part-time job to tide me over while I looked for a way to start my career. Little did I know I’d already found it.
Since becoming a part of the family, I’ve enjoyed promotion after promotion. I have a whole host of managers to thank for supporting me and helping me settle into new roles (and often locations). My family and I have relocated six times over the years, and it’s definitely been worth it.
I’ve experienced some amazing things at Staples, and, even better, I feel I’ve played a big part in making them happen. My biggest achievement has been winning the Innovation Award. I submitted an idea for the Tech centre, which initially didn’t make the final cut. However, I was so sure that it would help our customers that I set it up in store anyway, and tested prices. The service took off and we expanded to other locations. At this point Staples recognised how useful the Express tech service was and rolled it out nationally. Now that was really cool.
I discovered Staples at my college job fair, and I’m extremely proud to say that this is still my only job out of college.
When I look back, the advice I would give is to network as much as you can. You also have to take on a certain level of risk to continue to elevate your career development, be willing to change and reinvent, and be prepared to relocate.
With so much going on and so much to do, it is really important that all our associates stay organised in terms of how they plan and manage their time. I try to plan my calendar out some four to six weeks in advance. This ensures I am focused on my top priorities each day regardless of what will be thrown at me when I wake up.
Staples has taken me to every corner of the United States, from Texas to Lake Tahoe and I’m sure there will be a few more adventures on the cards.
Because I finished my vocational training with an “A,” I was named Germany’s best Staples apprentice and was able to visit the Staples Home Office in the U.S. After that impressive trip, I began my advanced training where I led a subsidiary store for 12 months. Finally, I became a real Store Manager in Bremen.
After opening the store at 8 am, I check out the sales and the accounting figures. Every day I try to coach employees on the German version of “inspired selling” as part of their development. I also motivate them and act as a role model, because if I expect something from them I have to stand behind it too. And it works, too — recently we were voted International Staples Store of the Year.
This year, we brought a sensational project to life when two of the strongest stores in Germany were led by our apprentices for a month. All associates and the Store Managers had to leave their stores and 30 apprentices took over. That really proved how much Staples trusts these young people as they help them to become the leaders of tomorrow.